Pay Online

Register at okcutilities.com to conveniently view bills, make payments, and request services related to water and trash collection in Oklahoma City. You can subscribe to automatic bill pay, donate to Help 2 Others (H2O) and check your trash and recycling days.

Note for auto bill pay and paperless customers: To ensure account security, previous auto pay and paperless customers need to create a new account to resume auto pay and paperless billing. 

You can also make a one-time payment on the portal or mobile app without a log in. 

My OKC Utilities Mobile App Android | Apple

PaySite Kiosks

Kiosks are typically located in Homeland, Crest Foods, and 7-Eleven stores. The kiosks cannot give cash back, so be sure it is close to the amount owed when paying with cash. If there is change remaining, the amount will be credited to your Utilities account. To find a kiosk near you, go to pay.uspayments.com/kiosk. 

Western Union Agent Locations

Fill out a form with the biller name (Oklahoma City Utilities), your account number, and the amount due. Western Union will provide a receipt to confirm your transaction. Use the MTCN number on the receipt to track the transaction. Find an agent location near you at locations: WesternUnion.com.

By Mail

City of Oklahoma City
P.O. Box 26570
Oklahoma City, Oklahoma 73126-0570 

By Phone

405-297-2833, select option 2
Bank, debit, or credit cards

Payment Arrangement and Bill Pay Options

Average Monthly Billing

Average monthly billing is a program to help smooth out seasonal highs and lows of your monthly utility bill. The average monthly bill amount can vary each month, depending on the number of days in each billing cycle and future water use.

If you stop average monthly billing, the balance will be added/subtracted to your next bill.

You are eligible for average monthly billing if you:

• Are a residential customer (single-family dwelling, duplex, or mobile home)
• Have water service
• Have received at least one utility bill
• Enrolled in Auto Pay
• The account is not past due  

If your account is eligible you can enroll online through the My OKC Utilities Portal or call Utilities Customer Service: 405-297-2833

Installment Plans and Payment Extensions

An installment plan or payment extension can be made at My OKC Utilities. If you are a qualifying customer and need to stretch out your utility bill's payment, installment plans can be arranged through My OKC Utilities portal. Select the time period needed and the amount you can pay in each installment. As a reminder, installment plans can help you pay down a larger bill, but you will continue accruing water consumption and additional monthly utility bill costs.

Bill Pay Assistance